Shipping Policy

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SHIPPING POLICY

After An Order Is Placed

Once the order is placed, a confirmation will be sent to your email address.

Order Processing Time

The normal processing time would take 1-2 business days after placing an order.

Shipping Options and Cost

We are using the fastest way of shipping on different couriers depending on the selected delivery date of the customer.
Delivery dates are available on the order page before checking out.

Delivery Address & P.O. Boxes

We would require a physical address instead of a PO Box. We will NOT ship out your order if a PO Box is detected for a shipping address. We are not responsible for delay in shipment if customer does not respond in our efforts to contact them.

International Order and Shipping Rates

We do not ship internationally at the moment.

Tracking Order

Once the order has been shipped, an email notification will be sent that includes the tracking number.

Late Delivery, Package Lost, Missing items

If your package is tagged as late delivery and has been shipped, please note that once the order has been shipped and is in transit, with any unforeseen delays - our hands are tight, and we no longer have control of the package. Please contact the courier for assistance and other options.
If the package is lost, or status is delivered but not delivered, please contact the courier for assistance to file a claim. Secure the case number before ending the call.
Drop us an email with order no. at sales@airfiltertoday.com with a short description of your problem. Our sales representative will reach you within 24 hours.
For Missing items and all other concerns, please drop us an email with order no. at sales@airfiltertoday.com or you can call us directly at +1(888) 249-9505 and our sales representative will review the issue with a short description of your problem.

Please refer to the Refund/Returns Policy for more information.

What is the “nasty stuff” that air filters catch?

Maintaining good indoor air quality is vital for a healthy living environment. Air filters play a crucial role in capturing allergens such as dust, pollen, animal fur, and mold, preventing them from circulating and being inhaled. Dust is composed of various particles including dead skin cells and dirt, while pollen can trigger allergies and respiratory issues. Animal fur contains dander that can be problematic for those with sensitivities, even without pets present. Mold spores, released by fungi, are another concern. Air filters effectively mitigate these allergens, improving indoor air quality and overall well-being.

How long does it take to get my air filter?

In brief, as the old filter accumulates captured pollutants and allergens, its capacity to trap new particles diminishes. Consequently, these fresh pollutants can evade the air filter and end up contaminating your air supply, contrary to your intentions. The process entails a compromised air filter's inability to effectively catch novel irritants. This underscores the importance of regularly replacing the air filters to ensure optimal filtration and maintain healthier indoor air quality.

Is it better to use cheap or expensive air filters?

Regarding air filters, more expensive options generally offer better performance. However, the most suitable choice for your home depends on various factors. If allergies aren't a concern among your household members and there's no presence of pets or significant air quality issues, a more affordable filter can still provide effective results.